Privacy Policy
Last Updated: 17 August 2025
Your privacy is of utmost importance to us at Saint Joseph Creations. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit and make a purchase from our website. This policy is designed to comply with South Africa’s Protection of Personal Information Act (POPIA).
1. Who We Are
We are Saint Joseph Creations. Our website address is: https://saintjosephcreations.co.za.
2. What Personal Data We Collect and Why
We collect information from you when you place an order, create an account, or contact us. The information we collect is essential for us to provide you with our products and services.
When You Place an Order
When you purchase from our store, we will ask you to provide information including your:
- To calculate shipping rates and fulfill your order, we send your name, shipping address, and contact details to our logistics partner, who in turn communicates with couriers.
4. How Long We Retain Your Data
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
For example, we will store customer order information for 5 years for tax and accounting purposes in compliance with South African law. This includes your name, email address, and billing and shipping addresses.
5. Your Rights Over Your Data
Under POPIA, you have rights over your personal data. If you have an account on this site or have placed orders, you can:
- Request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
- Request that we correct any inaccurate information we hold about you.
- Request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (such as order records for tax purposes).
To exercise any of these rights, please contact us at our email address below.
6. How We Protect Your Data
We take the security of your data seriously. Our website uses SSL (Secure Sockets Layer) encryption to protect your personal information as it is transmitted to us. This is visible as the padlock icon in your browser’s address bar. We also only partner with trusted and secure payment and shipping providers to ensure your data is handled safely at every step.
7. Contact Us
For any questions or concerns related to your privacy and data, please do not hesitate to contact us at:
enquiries@saintjosephcreations.co.za.
- We share information with our payment gateway, to process your payments. When you place an order, your name, address, and payment card details are securely sent to authorize the transaction. You can view their privacy policy for more details.
- To calculate shipping rates and fulfill your order, we send your name, shipping address, and contact details to our logistics partner, who in turn communicates with couriers.
4. How Long We Retain Your Data
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
For example, we will store customer order information for 5 years for tax and accounting purposes in compliance with South African law. This includes your name, email address, and billing and shipping addresses.
5. Your Rights Over Your Data
Under POPIA, you have rights over your personal data. If you have an account on this site or have placed orders, you can:
- Request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
- Request that we correct any inaccurate information we hold about you.
- Request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (such as order records for tax purposes).
To exercise any of these rights, please contact us at our email address below.
6. How We Protect Your Data
We take the security of your data seriously. Our website uses SSL (Secure Sockets Layer) encryption to protect your personal information as it is transmitted to us. This is visible as the padlock icon in your browser’s address bar. We also only partner with trusted and secure payment and shipping providers to ensure your data is handled safely at every step.
7. Contact Us
For any questions or concerns related to your privacy and data, please do not hesitate to contact us at:
enquiries@saintjosephcreations.co.za.